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FAQ'sDo you guarantee your work?
Absolutely. Click here to view our guarantee policy.
Are personalize frames returnable?
Personalized frames are not returnable. Please check your order carefully. If you have any questions about the order process, contact us at support@JansFrames.com. Click here to view our return policy.
How quickly will I get my order?
We ship most orders within 2 business days. Optional expedited shipping is available at checkout. Click here to view our shipping policy.
Is my online payment secure?
Yes. You can shop at JansFrames.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.
How does laser engraving work?
A computer controlled laser literally vaporizes the surface of the wood, leaving a darkened, recessed image or text. On color coated frames, the laser removes the top coating, exposing the metal underneath.
Does Jan's Frames engrave other things?
Jan's Frames specializes in photo frames. However, our parent company engraves a full line of gift items and awards. For more information, visit www.TechyThings.com.
Can Jan's Frames engrave designs and logos?
Yes, laser engraving is extremely versatile and precise. Practically anything you can print on paper can be laser engraved. Of course, Jan's Frames honors all copyrighted material.
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